Company Overview

Expert Education & Visa Services is a leading education and migration consulting institution with a global presence in 14 countries. We provide honest, credible, and authentic counselling for studying in Australia, Canada, the US, and the UK. Our qualified consultants offer access to our global education partners through our 50+ offices, spanning three continents and 14 nations. We have helped over 100,000 students achieve their academic goals abroad. Headquartered in Sydney, NSW, we have 501-1000 employees and belong to the Education Management industry. For more information, visit our website.

Job Overview

We are seeking a Junior Front Desk Officer for our Hyderabad office. This is a full-time position, requiring 1 to 3 years of work experience. The successful candidate will serve as the face of the company, providing a warm and professional welcome to all visitors and clients.

Qualifications and Skills

• Excellent communication skills (Mandatory skill)
• Keen attention to detail (Mandatory skill)
• High level of professionalism (Mandatory skill)
• Strong customer service skills to manage client interactions effectively
• Good organizational skills for managing daily tasks and schedules efficiently
• Ability to multitask in a fast-paced environment
• Effective problem-solving skills to address and resolve visitor or client issues
• Strong time management skills to handle multiple tasks while maintaining deadlines

Roles and Responsibilities

• Greet and welcome visitors, ensuring they have a positive experience from the moment they step in
• Manage the front desk by directing visitors to the appropriate person or department
• Answer, screen, and forward incoming phone calls in a courteous and efficient manner
• Maintain office security by following safety procedures and controlling access via the reception desk
• Keep track of visitor logs and manage scheduling for meeting rooms
• Assist with administrative tasks such as filing, data entry, and mail distribution
• Coordinate with office staff to ensure that reception area is tidy and presentable at all times
• Handle inquiries regarding company services and provide accurate information to clients and visitors