Job Overview

We are seeking a talented and dedicated Ecommerce Specialist to join our team in Panchkula on a full-time basis. As a Mid-Level professional, you will need to efficiently manage our ecommerce platforms. Candidates with a maximum of 6 years of work experience are encouraged to apply.

Qualifications and Skills

• Proven experience in ecommerce platform management to ensure smooth operations of online sales channels.
• Strong digital marketing skills, including PPC, email marketing, and social media advertising.
• Ability to handle customer relationship management (CRM) and enhance customer engagement.
• Competency in data analytics to track and analyze sales data for optimizations.
• Strong user experience design skills to enhance customer interaction and satisfaction.
• Knowledge in supply chain management to oversee inventory, logistics, and product delivery.
• Familiarity with payment gateway integration to ensure secure and efficient transactions.
• Experience in SEO optimization to increase organic search traffic and improve online visibility.

Roles and Responsibilities

• Manage and optimize ecommerce platforms including setup, maintenance, and troubleshooting issues.
• Develop and implement digital marketing strategies to drive traffic and increase online sales.
• Enhance customer experience through effective CRM practices and responding to customer inquiries.
• Analyze sales data and metrics to inform business decisions and improve sales performance.
• Design user interfaces and enhance site usability to improve the online shopping experience.
• Coordinate with suppliers and manage the supply chain to ensure timely availability of products.
• Integrate and manage payment gateways ensuring a secure checkout process for customers.
• Perform SEO techniques to boost search engine rankings and attract more visitors to the website.