Open Position : Operations Head – Facilities / Soft services

Work Location :  Bangalore

Salary : Rs.60,000-Rs.70,000 Per month 

Candidate Should be with prior Facility Management Industry work experience.

Should be Available to Join Immediately.

Two Wheeler – Compulsory

Mail id : hr@excetra.in Whatsapp : +91 9148039111

Roles & Responsibilities : 

·         Establish and maintain service standards for accuracy, productivity and reliability

·       Manage the day to day operations at client locations ensuring no disruptions

·       Ensure regulatory, compliance and legal rules are followed

·       Interaction between site customers, vendors.

·       Preparing MIS based on daily/weekly/Monthly reports from the different sites.

·       Performance evaluation of the Team

·       Develop the customer base.

·      Develop & closely monitor the Service Level Agreements of all the vendors & report

·       Maintain all records related to the performance of as per the SLA.

·       Develop MIS reports

·      Ensure on time billing and collections

·      Address operational issues and concerns in a timely fashion.

·      Evaluate current operational strategies and recommend improvements.

·      Actively participates in team meetings and other open forums

··      Preparation of PM schedule (52week), daily, weekly, monthly, quarterly checklist.

·      Manpower management : Retention & Absenteeism, Attrition

·      Keep Track of  assets, tools inventory,PM activity,etc

·      Maintain the documents like Attendance & obtaining the Client Approvals for Billing & Salary etc.

·      Reward&Recognition: Ensuring the staff are suitably recognized and rewarded as part of team motivational programme.

·      Deployment&workschedule :Ensuring deployment of resources across all shifts and completion of planned activities.

·      MIS Reports: Compilation and presentation of daily ,weekly, fortnightly and monthly reports ,analysis

·       Checklists/Registers: All checklists and registers are maintained upto date and kept ready.

·       Management (Preparation, monitoring, tracking & controlling)

·       Should be willing travel out stations i.e out of Karnataka for Transition

·       Should have basic knowledge on Technical Services.