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Customer Success Manager

Pune
Full-Time
Junior: 1 to 3 years
3.5L - 5L (Per Year)
Posted on May 17 2023

Not Accepting Applications

About the Job

Skills

Customer Satisfaction
Communication Training
Communication
Customer Experience
Customer Service
Analytical Skills
Customer Success

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. 

 

Responsibilities

  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals


Qualifications

  • Bachelor's degree or equivalent experience
  • Experience in customer success
  • Strong written and verbal communication skills
  • Detail oriented and analytical
  • Demonstrated ability to increase customer satisfaction

About the company

At ExcelR, we provide best-in-class training across Agile, Project Management, IT Service Management & Quality Assurance spaces. Our trainers worked with world renown MNCs and are committed to raising your excellence levels thereby accelerating your careers! Toll-Free: 180030706600Cell : +918008009704 Our training offerings include:-PMPPMI ACPPMI RMPSix Sigma Green BeltSix Sigma Black BeltITIL ...Show More

Industry

E-learning

Company Size

51-200 Employees

Headquarter

Bengaluru

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