1.   Role :-

a.    Responsible for full spectrum of Human Resource functions of the unit.

b.    Responsible for the implementation of Human Resource policies in the unit.

2.   Duties & Responsibilities:-

a.    Primary :-

(i)    Cost: Responsible to maintain the Human Resource cost. Overall cost should be under the control and maintain within the Budgeted cost.

(ii)   Payroll: Responsible for overall monthly payroll processing and compliance of the unit.

(iii)   Hiring cost: To manage all costs incurred in hiring a person including vendor, job portal, campus, referral, travel costs, Annex cost etc.

(iv)  Appraisal: To maintain the required labor registers pertaining to the unit. Responsible to initiate the Performance appraisal in the unit.

(a)   Talent acquisition: Responsible for the overall recruitment and selection process of the unit based on the arising vacancies. Monitor and control the manpower actuals with the budget.

(b)   Attrition: Monitoring attrition and reasons for exit. Conducting exit interviews. Implement strategies to reduce the attrition of the unit.

(c)   Employee Welfare: Responsible to maintain the required standards in staff cafeteria also be implementing the revised menu time to time, staff accommodation, staff transport.

(d)   Employee Grievance: Attending departmental meetings, addressing and resolving employee grievance pertaining to the job and job related and counselling of staffs.

b.    Secondary:

(a)  Generalist: Responsible for overall functions like manpower planning, manpower budget, attending inquiry, promotions, transfers, disciplinary actions & action plans.

(b)  Employee Engagement: Conducting monthly GM’s address, new hire meetings, listening/skip level sessions, staff welfare / Cafeteria committees meeting as per calendar.

(c)  Reward & Recognition: Implementation of Reward & Recognition programs – monthly awards, individual, team, appreciation etc.

(d)  Product Knowledge: Should have thorough knowledge of Resort & Operations.

(e)  Liaison: Liaison with PF/ESIC/Labor department/Hospitals. Frequent meeting with them.

3.   Requisites

a.   Personal

(i)   Values & Ethics: This position requires the person to ensure utmost integrity, loyalty, cheerfulness, graciousness and knowledge.

(ii)  Body Language: Pleasing or impressive bearing. Exemplary grooming Standards. Well-dressed.

(iii) Accessibility: He / She must be easily accessible and easily approachable. 

(iv) Communication: Maintains eye-contact. Good listener and quick on the uptake. Cooperative with other workers.

(v)  Personality: Friendly with respect for others. Works with transparency and good personal example. Gracious, Refined, Cheerful, Informal, Flexible and Resourceful.

b.   Professional

(i)   Knowledge: Should have ample knowledge in Human Resource process with experience.

(ii)  Grievance: Should be people centric and the queries / grievances received shall be attended at any time.

(iii) Processes: Implement & monitor processes.

(iv) Recognition: Shall be unbiased and b e observant to identify potential in the team, groom, train and mentor them to take up higher roles.

(v)  Extra mile: Willingness to walk that extra mile wherever necessary.

(vi) Punctuality: On-time for work. Efficient in time-management.

(vii) Approach to Work: Positive, motivate, assertive, enthusiastic, attention to detail, practical intelligence.