Indore
Pune
Dewas
Bhopal
Full-Time
Mid-Level: 4 to 6 years
3L - 5L (Per Year)
Posted on Jul 06 2024

About the Job

Skills

Ecommerce Strategy
Digital Marketing
Team Leadership
Data Analysis
Customer Experience
Supply Chain Management
Budget Management
Market Research

Job Title: E-Commerce Business Associate


Job Description

We are looking for a customer-centric and cordial E-Commerce Business Associate who

can streamline all e-commerce activities. You should be able to forecast sales and

resolve conflicts. You should be able to grow the business using positive customer

experience.


Job Objectives

● To retain long-term consumer relationships

● Coordinate with the E-Commerce Manager in planning promotional offers and

product discounts

● Organize e-commerce activities

Roles & Responsibilities

● Managing Online Portals of the clients

● Manage online e-commerce accounts of clients

● Respond to customer web inquiries regarding online merchandise or service orders

● Assists customers with product selection, answer basic questions and suggest

various product options that are available.

● Understanding client problems

● Ensures prompt and proper resolution of client queries by providing additional

information or escalating the issue

● Take accountability and responsibility for the work assigned


Competencies Required

● Excellent written and verbal communication skills

● Proficiency in MS Office and relevant software

● Excellent organizational and time management skills

● Ability to work collaboratively with other departments

● Handle multiple projects/assignments at the same time

● Build client relations


Preferred Education

Any Graduate or Post Graduate (BE/BBA/MBA)

Work Location & Job Type

You’ll be required to work full-time from our head office in Indore


About the company

E-vitamin is an e-commerce and digital marketing service provider established in Indore. We offer a plethora of services comprising SMM, PPC, A+ Content, Cataloguing, Web Design and Development, Digital Marketing, E-commerce Solutions, Content Management and Advertising-related projects, in brief, we have solutions for all your online business requirements.

Industry

Advertising Services

Company Size

201-500 Employees

Headquarter

indore

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