Company Overview

Yoshino Energy Pvt. Ltd is a dynamic and innovative renewable energy company, dedicated to driving sustainable solutions for a greener future. Specializing in solar and wind power technologies, we design, develop, and implement high-impact energy projects that harness nature's resources. Committed to environmental stewardship, we strive to reduce carbon emissions and promote clean energy adoption, contributing to a more resilient and eco-friendly planet.

Job Overview

We are seeking a highly motivated and skilled Service Executive to join our team at Yoshino Energy Pvt. Ltd. As a Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the renewable energy sector. This role offers an exciting opportunity to contribute to a greener future and be part of a dynamic and innovative company.

Qualifications and Skills

• Any degree in a related field
• 1 to 3 years of experience in customer service or a similar role
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Knowledge of renewable energy technologies is a plus
• Proficiency in MS Office and customer service software
• Ability to work independently and as part of a team
• Attention to detail and a high level of accuracy

Roles and Responsibilities

• Deliver excellent customer service and support to clients in the renewable energy sector
• Handle customer inquiries, issues, and complaints in a professional and timely manner
• Assist clients with service requests, product information, and troubleshooting
• Coordinate with internal teams to ensure prompt resolution of client issues
• Maintain accurate records of customer interactions and transactions
• Identify opportunities for process improvement and provide recommendations
• Stay updated on industry trends and developments in renewable energy technologies
• Collaborate with the sales team to identify upselling and cross-selling opportunities
• Participate in training programs to enhance product knowledge and service skills