We are Hiring for Customer Care Executive Job Description Highlights: - Handle customer inquiries via calls/emails, providing top-notch solutions.- Embrace a learning mindset for continuous personal and professional growth.- Collaborate with supervisors to swiftly resolve issues. Role Essentials: - Provide effecti

We are Hiring for Customer Relationship Manager Required Experience and Qualifications: Only Graduates can applyAge should be between 18 to 30 years Location: Indore (Scheme no 74,Near Brilliant Convention Experience: Minimum 6 Month Exp Packag

🌟Field Relationship Manager -&nbsp;&nbsp;ECommerce (Flipkart)** 🌟 **Job Description:** **Location:** Bangalore Are you ready to take your career to the next level in the dynamic world of ECommerce? We're looking for a dedicated Field Relationship Manager to join our team! **Key Responsibilities:**- 🤝 Build strong rela

🚀We are hiring for Mnc- BPO 📣&nbsp; We are hiring for Tech Support Specialist 🌐&nbsp; - **Location:** Work from Office, Shivaji Nagar, Bangalore- **Qualification:** Any Graduate with a minimum of 6 months of experience- **Language Skills:** Fluency in Hindi and English (Versant Level 4 and above)- **Work Schedule:** 6 Days a week&nbsp;</

We are Hiring For Flipkart Designation : Associate Customer Support Process : E-Commerce (Flipkart) Qualification: Graduate can apply Shifts : Rotational, 6 days working Job Location : Shivaji Nagar, Bangalore Work Mode : Work From Office Skill

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.<ul><li>Respond to customer queries in a timely and accurate way, via phone, email or chat</li><li>Identify customer needs and help customers use specific features</li><li>Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)</li><li>Update our internal databases with information about technical issues and useful discussions with customers</li><li>Monitor customer complaints on social media and reach out to provide assistance</li><li>Share feature requests and effective workarounds with team members</li><li>Inform customers about new features and functionalities</li><li>Follow up with customers to ensure their technical issues are resolved</li><li>Gather customer feedback and share with our Product, Sales and Marketing teams</li><li>Assist in training junior Customer Support Representatives</li><li>Respond to customer queries in a timely and accurate way, via phone, email or chat</li><li>Identify customer needs and help customers use specific features</li><li>Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)</li><li>Update our internal databases with information about technical issues and useful discussions with customers</li><li>Monitor customer complaints on social media and reach out to provide assistance</li><li>Share feature requests and effective workarounds with team members</li><li>Inform customers about new features and functionalities</li><li>Follow up with customers to ensure their technical issues are resolved</li><li>Gather customer feedback and share with our Product, Sales and Marketing teams</li><li>Assist in training junior Customer Support Representatives</li><li>Experience as a Customer Support Specialist or similar CS role</li><li>Familiarity with our industry is a plus</li><li>Experience using help desk software and remote support tools</li><li>Understanding of how CRM systems work</li><li>Excellent communication and problem-solving skills</li><li>Multi-tasking abilities</li><li>Patience when handling tough cases</li><li>BSc in Information Technology or relevant diploma</li><li>Experience as a Customer Support Specialist or similar CS role</li><li>Familiarity with our industry is a plus</li><li>Experience using help desk software and remote support tools</li><li>Understanding of how CRM systems work</li><li>Excellent communication and problem-solving skills</li><li>Multi-tasking abilities</li><li>Patience when handling tough cases</li><li>BSc in Information Technology or relevant diploma</li></ul>

We are Hiring For Flipkart Designation : Associate Customer Support Process : E-Commerce (Flipkart) Qualification: Graduate can apply Shifts : Rotational, 6 days working Job Location : Shivaji Nagar, Bangalore Work Mode : Work From Office Skills :&nbsp;Good spoken English/Hindi and typing speed Salary Package : 2.40 LPA for experienced (Min 1 Year relevant experience on papers) Interview Mode : Face to Face Joining : Immediate Roles and Responsibilities- *Respond to customer queries via voice, understand &amp; provide solution *Identify customer needs *Maintain quality communication *Monitor customer complaints and reach out to provide assistance *Inform customers about new features and functionalities *Gather customer feedback and share with respective team *Maintain records

eSatisfy Solutions

Customer care executive

Customer Support Specialist

Field Relationship Manager

Technical Support Specialist

Customer Care Executive

Customer Support Specialist

Customer Care Executive