Customer Support Associate 16
Applications
16
Applications
Bangalore Urban
Full-Time
Fresher: Less than 1 year
₹ 2L - ₹ 3L (Per Year)
Posted on Apr 02 2024
About the Job
Skills
Customer service,
Customer Satisfaction
Customer Support
Customer Retention
Customer care
Problem Solving
Voice Of The Customer
Interpersonal Communication
Company Overview
eSatisfy Solutions Pvt. Ltd is a staffing solutions company established in 2019, specializing in catering to all staffing requirements. Headquartered in Indore, India, eSatisfy HR Solutions offers complete staffing solutions with a focus on quality and effective results.
Job Overview
Customer Support Associate role at eSatisfy HR Solutions, based in Bangalore Urban, Karnataka, India. Full-Time position with less than 1 year experience. Salary range: Competitive. eSatisfy HR Solutions has 2-10 employees.
Qualifications and Skills
- Customer service experience is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to empathize and understand customer needs
- Good knowledge of customer support processes
- Keen attention to detail and accuracy
- Ability to work in a fast-paced environment with a customer-centric approach
Roles and Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries and issues in a timely manner
- Maintain a high level of customer satisfaction and retention
- Handle customer complaints and provide appropriate solutions
- Document customer interactions and transactions for record keeping
About the company
We take the pleasure to introduce you to our company eSatisfy Solutions Pvt. Ltd, established to cater to all staffing requirements of our esteemed client. Our goal is to deliver a complete staffing solution in accordance with our client’s needs. The eSatisfy solutions were incorporated in 2019. We are reputed for delivering effective results consistently with focus, understanding, and forever emp ...Show More
We take the pleasure to introduce you to our company eSatisfy Solutions Pvt. Ltd, established to cater to all staffing requirements of our esteemed client. Our goal is to deliver a complete staffing solution in accordance with our client’s needs. The eSatisfy solutions were incorporated in 2019. We are reputed for delivering effective results consistently with focus, understanding, and forever emphasis on quality. We are well equipped to handle profiles of all levels with an in-depth understanding of this ever-growing and demanding industry.
Headquartered in Indore, India we boast of an excellent database of candidates for International and National manpower requirements.
We cater to recruitment needs ranging from junior professionals through to middle and senior management, from industries like -
IT / ITES
Banking & Finance Bpo Retail,
Manufacturing, FMCG
Logistics, Education sector
Telecom, Engineering Automobile Construction, etc. ...Show Less
Industry
Human Resources
Company Size
2-10 Employees
Headquarter
Indore
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