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Customer Care Executive
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Customer Care Executive16
Applications
16
Applications
About the Job
Skills
Company Overview
eSatisfy HR Solutions Pvt. Ltd. is a staffing solutions company established in 2019, catering to client staffing needs with a focus on quality and effective results. Headquartered in Indore, India, specializing in recruitment across various industries like BPO, Banking, Retail, Insurance, and more.
Job Overview
Junior position with 1 to 3 years of experience in Customer Care, located in Bangalore. Full-Time employment with eSatisfy HRS.
Job Title: Customer Care Executive
Language: Must have Excellent Communication skills in Hindi and English
Salary- Upto 28K ctc and Incentives
Qualifications and Skills
- Excellent communication skills
- Empathy
- Problem-solving
- Patience
- Active listening
- Conflict resolution
- Time management
- Adaptability
Roles and Responsibilities
- Provide exceptional customer service via phone, email, and chat
- Resolve customer inquiries and issues promptly and professionally
- Ensure customer satisfaction and retention through effective communication
- Document customer interactions and feedback for analysis
- Collaborate with the team to enhance overall customer experience
About the company
Industry
Human Resources
Company Size
2-10 Employees
Headquarter
Indore
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