Team Leader B2B

Pune
Full-Time
Junior: 1 to 3 years
30K - 40K (Per Month)
Posted on Jan 24 2024

Not Accepting Applications

About the Job

Skills

BANT
HQL Campaign
whitepaper services
Business-to-Business (B2B)
Telemarketing
Emailmarketing


Job Title: Team Leader

Job Overview:

We are seeking a motivated and experienced professional to join our team as a Team Leader. The ideal candidate will be responsible for overseeing and leading a team of individuals, ensuring they meet performance targets, providing guidance, and fostering a positive working environment. The Team Leader will play a crucial role in driving team success and achieving organizational goals.

Key Responsibilities:

  1. Team Management:
  • Lead and manage a team of [number] individuals, providing direction, support, and coaching.
  • Foster a collaborative and inclusive team culture that promotes high performance.
  1. Performance Monitoring:
  • Set clear performance expectations for team members and monitor their individual and collective performance.
  • Conduct regular performance evaluations and provide constructive feedback.
  1. Goal Setting and Achievement:
  • Collaborate with team members to set achievable goals aligned with organizational objectives.
  • Ensure the team meets or exceeds performance targets and deadlines.
  1. Training and Development:
  • Identify training needs and opportunities for team members.
  • Provide ongoing training and development to enhance team skills and capabilities.
  1. Communication:
  • Facilitate clear and open communication within the team and with other departments.
  • Ensure that team members are informed about organizational updates and changes.
  1. Problem Resolution:
  • Address and resolve issues within the team promptly.
  • Escalate complex issues to higher management when necessary.
  1. Process Improvement:
  • Identify areas for process improvement and implement efficient workflows.
  • Encourage team members to contribute ideas for process enhancement.
  1. Quality Assurance:
  • Monitor and maintain quality standards for team deliverables.
  • Implement quality control measures to ensure accuracy and consistency.
  1. Motivation and Recognition:
  • Recognize and reward team achievements and individual contributions.
  • Motivate team members to excel in their roles and exceed expectations.

Qualifications:

  • Bachelor's degree or equivalent experience in a relevant field.
  • Proven experience in a leadership or supervisory role (X years).
  • Strong leadership, organizational, and interpersonal skills.
  • Excellent communication and problem-solving abilities.
  • Ability to work collaboratively and drive results in a team-oriented environment.
  • Proficient in using relevant software and tools.

Additional Skills (Preferred):

  • Knowledge of [industry-specific skills].
  • Certification in leadership or management.

Note: Customize the job description based on the specific needs and requirements of your organization. Include details such as industry-specific skills, software tools used, and any other qualifications that are

relevant to your team leader role.


Must have B2B Experience hands on BANT, HQL, MQL, Whitepaper

About the company

EPIV SOLUTION IS AN IT AND INTERNATIONAL BPO LLOCATED IN PUNE VIMAN NAGAR WE ARE HIRING FOR PEOPLE FOR CUSTOMER SERVICE LOCATED IN PUNE, WE PRROVIDE B2B AND B2C SERVICES

Industry

Business Process Outsourc...

Company Size

51-200 Employees

Headquarter

PUNE