Company Overview

Enlisting HR Services aims to accelerate business potential through innovative HR services. Headquartered in New Delhi, Delhi, specializing in Staffing & Recruiting sector.

Job Overview

Customer Service role with 1-3 years of experience, Full-Time position in Jaipur and Gurgaon, salary range based on experience, Enlisting HR Services with 11-50 employees

Qualifications and Skills

• 1. Excellent communication skills to interact effectively with customers.
• 2. Strong problem-solving abilities to address customer needs.
• 3. Empathy and patience to handle customer concerns with care.
• 4. Adaptability to different customer personalities and situations.
• 5. Active listening skills to understand customer requirements.
• 6. Effective time management to prioritize tasks efficiently.
• 7. Proficient in conflict resolution to resolve customer issues effectively.

Roles and Responsibilities

• 1. Attend to customer inquiries and provide solutions in a timely manner.
• 2. Handle customer complaints and ensure customer satisfaction.
• 3. Assist customers with product information and service-related queries.
• 4. Maintain customer records and follow up on unresolved issues.
• 5. Collaborate with team members to improve overall customer service experience.