Company Overview

Emrold Management Services Private Limited is a private administration company based out of Lucknow, India. With a team of 2-10 employees, our company specializes in providing human resources services. To learn more about us, please visit our website at http://emrold.in.

Job Overview

We are seeking a talented and motivated individual to join our team as a Telecaller. As a Telecaller, you will be responsible for making outbound calls to potential customers and generating leads for our products and services. This is a full-time position located in Noida, Uttar Pradesh, India. The ideal candidate is a fresher with less than 1 year of experience in a similar role.

Qualifications and Skills

• Fresher with less than 1 year of experience in a similar role
• Excellent communication skills, both verbal and written
• Ability to convince and persuade customers
• Good interpersonal skills and the ability to build rapport with customers
• Strong problem-solving skills and the ability to handle objections
• Result-oriented mindset with a drive to achieve targets
• Basic computer skills and familiarity with CRM software
• Previous experience in outbound calling or lead generation is a plus

Roles and Responsibilities

• Make outbound calls to potential customers and introduce our products and services
• Identify and generate leads through cold calling and lead generation activities
• Maintain a database of potential customers and update it regularly
• Answer incoming calls and provide information to customers
• Follow up with customers to ensure satisfaction and promote repeat business
• Achieve monthly targets for lead generation and sales
• Collaborate with the sales team to maximize sales opportunities
• Stay up-to-date with product knowledge and industry trends