NOIDA
Full-Time
Junior (1 to 3 years)
1L - 8L (Per Year)
Posted on Sep 26 2022

About the Job

Skills

A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues

Customer Support Executive Responsibilities:

  • · Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.



About the company

Employment Mantras is one of the leading training and recruitment consultancy formed by a set of high energy people who are driven by passion to achieve and be the change agents in the training and recruitment industry. Fed-up with the identical approaches practiced by many recruitment consultants, the Employment Mantras team has developed a unique and fresh approach to how hiring should be done t ...Show More

Company Size

11-50 Employees

Headquarter

NOIDA