Gurgaon
Full-Time
Fresher (0 to 1 years)
Posted on Sep 26 2022
About the Job
Skills
Urgent Hiring For CCE
location: gurgaon
Salary: Upto 20k
Qualification: graduation
Outbound Process
(6 Days Working)
Fluent English communication.
Experience: 06 month to 2 year.
CCE RESPONSIBILITIES:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
About the company
Employment Mantras is one of the leading training and recruitment consultancy formed by a set of high energy people who are driven by passion to achieve and be the change agents in the training and recruitment industry. Fed-up with the identical approaches practiced by many recruitment consultants, the Employment Mantras team has developed a unique and fresh approach to how hiring should be done t ...Show More
Employment Mantras is one of the leading training and recruitment consultancy formed by a set of high energy people who are driven by passion to achieve and be the change agents in the training and recruitment industry. Fed-up with the identical approaches practiced by many recruitment consultants, the Employment Mantras team has developed a unique and fresh approach to how hiring should be done that assures a definite hire for its Customers. With over 8 years of experience into training, Employment Mantras evolved many ways.
We offer a variety of recruitment services to large & mid-sized companies in the service and product industries. We offer flexibilities to both the Job Seekers and the Companies. Job Seekers can choose when, where and how they want to work and the Companies can get the skills what they need during their busy time. In today's competitive world, time and cost have become important aspects of recruitment for every organization. We can help our clients in saving these when it comes to the selection and recruitment of the right people.
We help them from CV writing to grooming them for interviews. We help them to get onboard desired companies. We believe that training is an eternal part when it comes to placement. Our training programme is designed in such a way that it makes the candidate employable.
You've got to try us to believe us! ...Show Less
Company Size
11-50 Employees
Headquarter
NOIDA
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