NOIDA
Full-Time
Fresher: Less than 1 year
Posted on Sep 26 2022

Not Accepting Applications

About the Job

Skills

Urgent Hiring For CCE

location: Noida 62

Salary: Upto 20k

Qualification: graduation

Outbound Process

(6 Days Working)

Fluent English communication.

Experience: 06 month to 2 year.


CCE RESPONSIBILITIES:


  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.


About the company

Employment Mantras is one of the leading training and recruitment consultancy formed by a set of high energy people who are driven by passion to achieve and be the change agents in the training and recruitment industry. Fed-up with the identical approaches practiced by many recruitment consultants, the Employment Mantras team has developed a unique and fresh approach to how hiring should be done t ...Show More

Company Size

11-50 Employees

Headquarter

NOIDA