Job Description:

 Responsible for proper counter display of jewellery.

 Responsible for supervising activities of counter sales.

 Sells products by establishing contacts by developing relationships with the prospects and

recommending solutions.

 Maintaining quality service by enforcing organization standards.

 Contribute to team efforts by accomplishing the counter targets as set by the organization.

 Achieve the showroom sales and operating expenses targets while maintaining focus on quality

of customer service in showrooms.

 Coordinate with merchandizing team to ensure the supply of merchandise to showroom as per

the demand.

 Deliver showroom sales and operating expenses targets on a daily, weekly, monthly, quarterly

and annual basis.

 Responsible for high level of customer service and customer delight.

 Responsible for creating right shopping ambience in the showrooms.

 Adhere to reverse logistics (for old gold) guidelines as per the defined SOPs.

 Support in execution of any activities aimed at increasing sales.

 Execute processes to minimize losses due to shop lifting or pilferage.

 Ensure adherence to the showrooms standard operating procedures to drive efficiency and

utilize communication channels to provide upward feedback from time to time .

 Follow all showroom operations SOPs and work towards continuous improvement of the same.

 Responsible for all point of sales activities in the showroom which includes - sales transactions,

tracking customer orders and payments, registering sale and maintaining inventory updates,

providing service, handling old gold and after sales service, gathering consumer data for

feedback.

 Responsible for inventory management process in the showroom.

 Shall adhere to the standards established in terms of grooming, attendance and punctuality.

 Maintaining professional and technical knowledge of products by attending product trainings

and workshops.

 Act as a mentor and guide for counter sales executives.