An International Voice Process Job is a job where the executives are assigned to handle calls from customers in different countries, particularly the U.S., U.K., Australia, etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.

A Voice process consists of two processes which are inbound voice process and Outbound Voice process. Inbound Voice process: As the name implies, this process handles all incoming calls of the customers and these calls may be regarding various types of issues