Customer Service Representative
Bangalore
Full-Time
Junior: 1 to 3 years
₹ 2L - ₹ 3L (Per Year)
Posted on Jul 14 2023
About the Job
Skills
Communication
Phone Etiquette
Email etiquette
MS Office
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
About the company
Elpis Systems specializes in products and services for the Property & Casualty Insurance Industry, particularly complying with the North American regulations. Elpis provides E2E solutions for digitalizing the whole Policy Issuance and Claims processing business workflow. Insurance on the Go is implemented in its strictest sense. End-customers can use a very friendly app to get quotes from multiple ...Show More
Elpis Systems specializes in products and services for the Property & Casualty Insurance Industry, particularly complying with the North American regulations. Elpis provides E2E solutions for digitalizing the whole Policy Issuance and Claims processing business workflow. Insurance on the Go is implemented in its strictest sense. End-customers can use a very friendly app to get quotes from multiple carriers, compare them and help themselves to a bound policy instantly! Or they can register a claim in case of an unfortunate incident, again instantly!
We at Elpis Systems help you thrive with our out-of-the-box tech solutions. We’re a global IT products and services company. We offer innovative software solutions ranging from web applications to mobile applications, Business Process Automation in P & C Insurance domain by providing Digital Transformation. Our mission is to add value to businesses with next-gen digital solutions and expert consulting services. Our presence in Bangalore, India and New York provides our customers the twin benefits of cost advantage and local support in the United States, coupled with availability of a huge talent pool.
We do believe that our success is totally linked with that of our customers.
Elpis Systems India Pvt Ltd. excels in Digitalizing Insurance processes. Elpis’s product suite provides end-to-end solutions for Insurance Carriers, Brokers and the insurance clients. Elpis has development centers in New York, USA and Bangalore, India. Along with an existing 40+ staff strength, it has access to an immense talent pool to support customers across USA.
Elpis’s product suite is capable of digitalizing entire policy and claims life cycles securely and with immense flexibility at the hands of underwriters, adjusters, agents/brokers and insurance clients. All applications in the application suite are mobile enabled and hence provide the ultimate usability without loss of functionality.
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Industry
SOFTWARE DEVELOPMENT
Company Size
11-50 Employees
Headquarter
BANGALORE
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