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Guest Services Executive

North Goa
Full-Time
Fresher: Less than 1 year
8K - 15K (Per Month)
Posted on Mar 29 2023

Not Accepting Applications

About the Job

Skills

Hospitality
Restaurant Management
Food & Beverage

Hiring Female/ Male Guest Relations Executive for a well know Chain of Restaurants in Goa who has a good command of English and excellent computer skills.

Guest Relation Executive (GRE) Job Description

  • To welcome & Assist Customer on their arrival in center.
  • Take down customer’s details and information. (Forms and official Templates to be filled).
  • Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
  • Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
  • Maintaining walk inn register and admin registers.
  • Preparation of database of Client contacts and updating.
  • Filling papers/bills and important documents.
  • Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
  • Co coordinating with different Departments of the companies.
  • Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses). • Housekeeping of office.
  • Supervising Office Assistant & House Keeping Staff.
  • Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
  • Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
  • Should have all the maintenance staff contact number Organized and in order.
  • Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
  • To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
  • Maintains confidentiality at all time of the organization fiscal and personnel related information.

II, Skill Set (GRE)

➢ Candidate must have good presentable personality.

➢Must have good communication skill.

➢Friendly attitude will be helpful.

➢Good analytical skill is essential.

➢ Good interpersonal skills/Soft Skills

➢ Must be flexible with working time.

➢ Candidate must have Good knowledge of computers.

➢Should Speak English Fluently.

➢Should be a quick learner.

➢ Multitasking ability.

➢ Should possess an attitude to serve and help people.

➢ Customer Service oriented (C.S experience Preferred).

➢Graduation Preferred.

➢ Age 19 to 30 years

 

Job Type: Full-time

Pay: ₹8,000.00 - ₹14,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund
  • Food & Accommodation

Schedule:

  • Day shift
  • Morning shift

Experience:

  • total work: 6 months- 1 year (Preferred)

Work Location: One location

 

Please share your Resume on careers@elikarecruitment.com or

contact us on +919373192221

About the company

We are a reliable name in the placement for the hospitality industry with a database of thousands of candidates. We provide job opportunities to all level staff from freshers to Managers. We do Recruitment for Hotels, Casino as well as Restaurant.

Industry

Human Resources Services

Company Size

2-10 Employees

Headquarter

Mapusa