Roles and responsibilities for MIS Data Analyst

• Coordinate closely with sales team by managing schedules communicating relevant information

• Ensure the accuracy of data, reports and metrics for sales and our care managers team

• Generate and share timely report with the leadership team to ensure key metrics are closely tracked

• Handle the processing of all sales leads with accuracy and timeliness

• Monitor the team’s progress, identify shortcomings and propose improvements

• Ensure adherence to policies

• Assist in onboarding and training of new employees

• Ensuring that all sales documentation is always up to date

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material

• Coordinate between external vendors to ensure that Sales are being processed and closely tracked as per the compliance requirements

• Collaborating with other departments to ensure sales, marketing and queries are handled efficiently.

• Developing and maintaining systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

Ideal qualifications

• Expertise or prior work experience in data analysis using MS Excel (eg. Pivot tables, VLOOKUPs, etc)

• Prior work experience as a sales coordinator/analyst

• Experience of working with Sales crm tools (eg. Zoho CRM, Leadsquare, etc) is preferred

• Must have prior experience in handling E-commerce website & enablers such as Shiprocket, Flipkart, Amazon Seller Central, etc.

• Experience of creating analytics dashboards/reports using data visualisation tools