JOB DESCRIPTION – FACILITY MANAGER

Roles can vary from focusing on day-to-day security, cleaning and maintenance to managing refurbishment for several organisations:

·      financial forecasting/budgeting

·      property acquisition and/or disposal

·      planning and overseeing building work/renovation

·      lease management

·      allocating and managing space within buildings

·      managing building maintenance activities

·      coordinating cleaning, catering and parking services

·      organising security and general administrative services

·      ensuring that facilities meet government regulations and environmental, health and security standards

·      advising on energy efficiency and cost-effectiveness

·      supervising multi-disciplinary teams of staff including maintenance, grounds and custodial workers

·      preparing documents to put out tenders for contractors;

·      project management and supervising and coordinating the work of contractors;

·      investigating availability and suitability of options for new premises;

·      calculating and comparing costs for required goods or services to achieve maximum value for money;

·      planning for future development in line with strategic business objectives;

·      managing and leading change to ensure minimum disruption to core activities;

·      directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;

·      ensuring the building meets health and safety requirements and that facilities comply with legislation

• keeping staff safe;
• planning best allocation and utilisation of space and resources for new buildings, or re-organising current premises;
• checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies;
• coordinating and leading one or more teams to cover various areas of responsibility;
• using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement;
• Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.

Qualifications

• building management;
• business studies;
• construction;
• engineering and building services engineering;
• facilities management;
• hospitality;
• management;

It is also possible to move into facilities management from related roles such as:

• accountancy;
• hospitality and estate management;
• surveying.

Skills

You will need to demonstrate:

• interpersonal, relationship-building and networking skills;
• procurement and negotiation skills;
• the ability to multi-task and prioritise your workload;
• time management skills;
• project management skills;
• research skills and the ability to draw information from various sources, including people;
• clear and concise writing skills and the ability to handle long and complex documents;
• team work skills and the ability to lead and motivate others;
• IT skills;
• a practical, flexible and innovative approach to work.