·        Processes warranty claims on a timely basis for required vehicle, Processes all warranty paperwork to ensure proper documentation.

·        Detail reporting of complaints, investigation and rectification for vehicles under warranty.

·        Coordinate with Concern Authority for required approvals for warranty claims.

·        Warranty failed parts tagging and storage in the Factory.

·        Dispatch of all the failed parts to Concern Person on request.

·         Failed parts scrapping in presence of a Concern Authority.

·        Ensure disposal of failed parts scrap.

·        Follow up with Concern Authority for warranty claim settlement & reimbursement.

·        Upkeep warranty claim documents for regular dealer audits.

·        Coordinate with proprietary parts dealers and service centers for their respective parts warranty claim.

·        Update workshop personnel on the latest warranty policy or changes.

·        Preparing monthly basis MIS report related to Warranty In & Out.