Company Overview

Welcome to EDHR, a premier destination for recruitment in the education sector. We connect qualified candidates to job opportunities within various education-led organizations. EDHR emphasizes innovation, learning, and impactful educational experiences. Headquartered in Bangalore, EDHR caters to a range of educational roles through its advanced networking and recruitment algorithms. Join us and explore diverse career paths in the education industry.

Job Overview

EDHR is seeking a dynamic Telecaller to join our team in Mangaluru. This full-time, junior-level position is perfect for individuals with 1 to 3 years of work experience. As a telecaller, you will be responsible for reaching out to potential candidates, nurturing client relationships, and contributing to our commitment to education-driven recruitment. Utilize your communication and technical skills to support our mission of connecting qualified candidates with the right opportunities.

Qualifications and Skills

• Excellent verbal communication skills to effectively engage with clients and candidates over the phone.
• Proficiency in data entry as it is crucial for maintaining accurate records and documentation. (Mandatory skill)
• Experience with Salesforce to manage candidate interactions and streamline recruitment processes. (Mandatory skill)
• Familiarity with CRM software to efficiently track leads, customer interactions, and sales data.
• Knowledge of Microsoft Excel for organizing data, reporting, and performing analytical tasks.
• Experience with VoIP systems to facilitate clear and efficient telephonic communication with clients and candidates alike.
• Active listening skills to understand the needs and preferences of candidates and align them with suitable job opportunities.
• Strong time management skills to prioritize tasks and ensure that all recruitment activities are completed in a timely manner.

Roles and Responsibilities

• Conduct outbound calls to potential candidates and clients to introduce job opportunities and services offered by EDHR.
• Maintain accurate and up-to-date records of all interactions in the company’s CRM system.
• Collaborate with the recruitment team to refine lead generation strategies and improve overall efficiency.
• Provide detailed feedback from candidates to help tailor recruitment approaches to meet their specific needs.
• Assist in the preparation of reports and documentation for management review to analyze recruitment performance.
• Utilize active listening skills to handle questions and resolve any concerns candidates may have regarding job opportunities.
• Manage time effectively to ensure high call volumes are maintained without sacrificing quality of service.
• Stay updated with industry trends and best practices to continuously enhance the telecalling process.