We are seeking a detail-oriented and organized Back Office Executive to join our growing team. As a Back Office Executive, you will be responsible for handling the administrative tasks that facilitate smooth functioning of our matrimonial services. Your role will involve ensuring efficient back-end operations to support our front-end services.

Responsibilities:

• Manage and maintain the database of customers profiles, ensuring accuracy and completeness of information.
• Coordinate with clients and internal teams to gather necessary documentation and information for profile verification.
• Assist in the creation and updating of customers profiles on the company's platform.
• Handle incoming and outgoing communication with customers via email and phone, ensuring timely responses to inquiries and requests.
• Support the front-office team in scheduling appointments and managing customers meetings.
• Ensure compliance with company policies and procedures in all tasks performed.
• Collaborate effectively with colleagues to achieve organizational goals and targets.
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Requirements:

• We welcome both freshers and experienced candidates.
• Experience in the matrimonial services industry is a plus.
• Must be able to communicate in Hindi and Gujarati.
• Strong organizational and time management skills.
• Proficiency in MS Office (Word, Excel, Power point).
• Excellent verbal and written communication skills.
• Attention to detail and accuracy in data entry and management.
• Ability to handle confidential information with professionalism and discretion.