Job Overview

We are seeking a highly organized and friendly Front Desk Receptionist to join our team(Salon). As a Front Desk Receptionist, you will be the first point of contact for our customers and visitors. You will assist them in a professional and courteous manner, ensuring a positive experience.

Qualifications and Skills

• 1-3 years of experience as a Front Desk Receptionist or similar role
• Excellent customer service and interpersonal skills
• Proficient in English and Hindi (both written and verbal)
• Strong organizational and multitasking abilities
• Good computer literacy and knowledge of office software
• Ability to handle high-stress situations with composure
• Professional appearance and attitude
• Attention to detail and strong problem-solving skills

Roles and Responsibilities

• Greet and welcome customers and visitors with a warm and friendly demeanor
• Answer and direct phone calls, inquiries, and requests
• Provide accurate information about our services, products, and policies
• Assist in placing and managing orders for customers
• Schedule appointments and maintain calendars for staff
• Handle customer complaints or concerns with empathy and professionalism
• Maintain a tidy and organized front desk area
• Monitor and manage visitor access and maintain security awareness
• Coordinate with other departments to ensure smooth operations
• Assist with administrative tasks as needed