Company Overview

EASA College of Engineering & Technology is a prominent higher education institution located in Coimbatore, Tamil Nadu. With a commitment to excellence in engineering education, EASA College serves its community with a dedicated workforce of 201-500 employees. The college holds an esteemed position in the higher education sector and prides itself on fostering a conducive environment for academic and professional growth.

Job Overview

The Hardware Support Engineer will be a crucial part of our technical team, providing support and ensuring the seamless functioning of hardware systems at EASA College. This mid-level, full-time position is located in Coimbatore. The role requires candidates to have a minimum of 4 years and a maximum of 6 years of relevant work experience, with expertise in hardware troubleshooting, network configuration, and printer maintenance.

Qualifications and Skills

• Minimum of 4 years of experience in hardware support roles, demonstrating technical expertise in hardware systems management and problem solving.
• Experience in PC assembly and disassembly, ensuring efficient and error-free hardware setup and maintenance.
• Proficiency in using hardware diagnostics tools to effectively identify and solve hardware issues, ensuring minimal downtime.
• In-depth knowledge of operating system installation, helping ensure that systems run smoothly and are suitably configured for users' needs.
• Hands-on experience in firmware updates to improve or fix hardware operations and performance.
• Proven ability to support peripheral devices, such as scanners, mice, and keyboards, ensuring full functionality with connected systems.
• Expertise in troubleshooting hardware issues (Mandatory skill), demonstrating an ability to quickly and effectively resolve technical problems.
• Competence in computer network configuration (Mandatory skill) to ensure that all network hardware is set up and maintained accurately.
• Skilled in printer setup and maintenance (Mandatory skill) so that all printing equipment remains in optimal working condition.

Roles and Responsibilities

• Provide comprehensive hardware support to maintain the smooth operation of all computing devices used within the organization.
• Perform regularly scheduled maintenance checks and troubleshooting to prevent hardware problems and ensure efficient performance.
• Coordinate with the IT team to implement network configurations, ensuring efficient connectivity across campus.
• Train and guide end-users on hardware usage, assisting them with queries and enhancing their technical know-how.
• Monitor and manage hardware inventories and spare-part replenishments to effectively respond to repair or upgrade needs.
• Assist in the setup and maintenance of printers and peripheral devices to ensure consistent access for all users.
• Collaborate with other teams to effectively integrate new software or hardware solutions in line with the institution’s IT strategy.