Company Overview

Victaman Services is a prominent entity in the Human Resources Services industry, headquartered in Bangalore. With a team of 51-200 dedicated employees, we specialize in sourcing the right talent for our clients. By focusing on aligning potential candidates with the precise needs of employers, we have cultivated a reputation for excellence. More about our endeavors can be explored through our website, victaman.com.

Job Overview

We are seeking a dynamic and enthusiastic individual to join our team as a Relationship Manager. This full-time position is ideal for freshers and is located across Bangalore Urban, Chennai, and Gurgaon. The role requires building and maintaining strong relationships with clients while ensuring top-notch services and satisfaction.

Qualifications and Skills

• Excellent communication skills to convey complex information clearly and effectively to clients and stakeholders.
• Strong negotiation skills to mediate and reach beneficial agreements for all parties involved.
• Proficiency in customer relationship management to foster and strengthen long-term client connections.
• Ability to identify and implement effective sales strategies in alignment with business goals.
• Problem-solving skills to tackle challenges proactively and find innovative solutions.
• Aptitude for networking to establish connections and leverage opportunities within the industry.
• Analytical thinking to analyze data, trends, and client feedback for insightful decision-making.
• Time management skills to prioritize tasks and manage workflows efficiently in a fast-paced environment.

Roles and Responsibilities

• Build lasting relationships with clients by understanding their needs and expectations.
• Act as a point of contact for customers, addressing inquiries and resolving any issues promptly.
• Proactively suggest innovative solutions to improve customer service standards.
• Manage and document client information and interactions through CRM software.
• Collaborate with internal teams to ensure effective service delivery.
• Conduct market research to stay updated on industry trends and competitor activities.
• Facilitate meetings and coordinate with relevant departments to fulfill client requests.
• Prepare reports and presentations detailing the status and progress of relationships with clients.