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Non Voice BPO Projects

Bangalore
Full-Time
Junior: 1 to 3 years
3L - 4L (Per Year)
Posted on Sep 03 2024

About the Job

Skills

Communication
Data Entry
Email Support
Chat Support
Quality Assurance
Time Management
Attention to Detail
Problem Solving

Description

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We are looking for skilled Inbound Customer Service Representatives with over 3 years of experience in international customer service. Candidates must have excellent spoken English skills, be 12th pass, and aged between 18 to 30 years. As a part of our team, you will handle customer inquiries, provide accurate information, and ensure high levels of customer satisfaction.


**Responsibilities:**

- Handle inbound customer queries via phone, email, and chat.

- Provide prompt, accurate, and courteous responses to customer inquiries.

- Build rapport and maintain positive relationships with customers.

- Follow communication procedures, guidelines, and policies.

- Identify and escalate priority issues as per established protocols.


**Requirements:**

- Minimum 3 years of experience in inbound international customer service.

- Excellent spoken English and strong communication skills.

- High school diploma (12th pass) required.

- Age between 18 to 30 years.

- Proficiency in CRM software and MS Office.


If you meet these qualifications and are passionate about delivering exceptional customer service, we invite you to apply for this rewarding opportunity.


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This description clearly outlines the necessary experience, language proficiency, educational background, and age range required for the role of Inbound Customer Service Representative.

About the company

Victaman Services Pvt. Ltd. is a rapidly growing offshore mobile and web app development company located in Bangalore, the software capital of India. With a passionate team of tech-savvy professionals, marketing experts, and the best recruiters, we dare to offer the latest digital technologies, marketing, and recruitment solutions to our clients worldwide.

Industry

Information Technology & ...

Company Size

51-200 Employees

Headquarter

Bangalore, Karnataka

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