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Customer Service Representative (Voice & Sales)
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Customer Service Representative (Voice & Sales)10
Applications
10
Applications
Bangalore
Full-Time
Fresher: Less than 1 year
₹ 18K - ₹ 21K (Per Month)
Posted on Jun 12 2024
About the Job
Skills
English, Hindi
Computer Literacy
Microsoft Excel
Customer Service
Communication
Phone Etiquette
Job Title: Customer Service Representative (Voice & Sales)
Job Description:
Roles and Responsibilities:
- Guide prospects from initial contact to qualified phase via phone interaction.
- Conduct virtual presentations of product solutions.
- Drive revenue by advising prospects and converting them into sales.
- Achieve and surpass pipeline contribution targets.
- Promptly respond to assigned leads.
- Commitment to meeting weekly and monthly performance metrics.
- Master the Customer Relationship Management (CRM) system.
Candidate Profile:
- On-site work only.
- Versant score of 4 to 6 for voice communication.
- Excellent communication skills in English and Hindi.
- Shift timings:
- Male: 24*7
- Female: 7 am to 7 pm Window
- 6 days working with no fixed off.
- Willingness to learn and adapt.
- Polite demeanor with a strong customer service focus.
- Proficient in active listening and effective responses.
- Ability to thrive under pressure and tackle challenges.
- Strong interpersonal skills.
Selection Process:
- HR Round
- OPS Round
- Client Round
Shift Timings: Day Shift
Work Type: On Site
Language: English, Hindi
Skills: Computer, Excel
Experience: 0 - 3 years
Qualification: 12th
Age: 18 - 30 years
About the company
Victaman Services Pvt. Ltd. is a rapidly growing offshore mobile and web app development company located in Bangalore, the software capital of India. With a passionate team of tech-savvy professionals, marketing experts, and the best recruiters, we dare to offer the latest digital technologies, marketing, and recruitment solutions to our clients worldwide.
Victaman Services Pvt. Ltd. is a rapidly growing offshore mobile and web app development company located in Bangalore, the software capital of India. With a passionate team of tech-savvy professionals, marketing experts, and the best recruiters, we dare to offer the latest digital technologies, marketing, and recruitment solutions to our clients worldwide.
Industry
Information Technology & ...
Company Size
51-200 Employees
Headquarter
Bangalore, Karnataka
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