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Customer Service Representative

Bangalore Urban
Full-Time
Fresher: Less than 1 year
18K - 21K (Per Month)
Posted on Aug 12 2024

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Empathy and patience
Ability to multitask
Conflict resolution skills
Attention to detail
Knowledge of product/service
Ability to remain calm under pressure

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and supportive work environment? We are seeking a dedicated Customer Support Specialist to join our team. 


Responsibilities:

- Provide courteous and professional support to our valued customers via phone, email, and chat.

- Resolve customer inquiries and issues with efficiency and empathy.

- Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.

- Maintain accurate records of customer interactions and transactions.

- Uphold our company’s commitment to customer satisfaction and service excellence.


Qualifications:

- Proven experience in a customer support role or a similar position.

- Excellent communication skills, both written and verbal.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage time effectively in a fast-paced environment.

- Proficiency in using CRM software and other customer support tools is a plus.


Benefits:

- Competitive salary and comprehensive benefits package.

- Opportunities for career growth and professional development.

- A collaborative and inclusive workplace culture that values teamwork and innovation.


Join our team and make a difference in our customers’ lives every day. Apply now to embark on a rewarding career in customer support!

About the company

Victaman Services Pvt. Ltd. is a rapidly growing offshore mobile and web app development company located in Bangalore, the software capital of India. With a passionate team of tech-savvy professionals, marketing experts, and the best recruiters, we dare to offer the latest digital technologies, marketing, and recruitment solutions to our clients worldwide.

Industry

Information Technology & ...

Company Size

51-200 Employees

Headquarter

Bangalore, Karnataka

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