Customer Service
Customer Service8
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About the Job
Skills
Description
**Job Description: Customer Care Executives (Voice & Sales Process)**
We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.
**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and proficiency in any two South Indian languages. (Tamil, Kannada, Malayalam, Telugu)
- Ability to empathize with customers and prioritize their needs.
- Prior experience in customer service or sales will be an advantage.
**Responsibilities:**
- Manage customer interactions professionally and courteously.
- Achieve sales targets and KPIs as set by the company.
- Ensure high customer satisfaction through effective problem-solving.
- Adhere to company policies and procedures.
**Salary and Benefits:**
- Starting salary: INR 15,000 per month.
- Performance-based incentives.
- Comprehensive training and growth opportunities.
Join our team and contribute to our commitment to exceptional customer service. Apply now and embark on a rewarding career journey with us!
About the company
Industry
Information Technology & ...
Company Size
51-200 Employees
Headquarter
Bangalore, Karnataka
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