Job Description:
1. Create SOP for Desk Collection/Reminder/CA/CS Team.
2. Regularly report the progress of team payment and personnel condition to the superior.
3. Monitor all kinds of end-day, end-week, and end-month collection staff business report.
4. Give motivation to collector team to achieve their target.
5. Become a good relation between collection/ Reminder/ CS/ CA and management.
6. Develop the right collection wording.
7. Handling any customers complaint's and following up to ensure resolution.




Job Description: 1. Create SOP for Desk Collection/Reminder/CA/CS Team. 2. Regularly report the progress of team payment and personnel condition to the superior. 3. Monitor all kinds of end-day, end-week, and end-month collection staff business report. 4. Give motivation to collector team to achieve their target. 5. Become a good relation between collection/ Reminder/ CS/ CA and management. 6. Develop the right collection wording.7. Handling&nbsp;any&nbsp;customers complaint's&nbsp;and&nbsp;following&nbsp;up&nbsp;to&nbsp;ensure&nbsp;resolution.&nbsp;&nbsp;

dynamic octopus technology pvt ltd

Operations Manager