Client Servicing Executive

Noida
Greater Noida
Delhi
East Delhi
North East Delhi
Karol Bagh
Faridabad
Full-Time
Internship
Fresher: Less than 2 years
1.8L - 2.4L (Per Year)
Posted on Jun 18 2024

About the Job

Skills

Customer Service
Relationship Building
Cold Calling
Problem Solving
Communication
Time Management

Company Overview

At Digital Web King (DWK), we are dedicated to crafting beautifully useful marketing experiences that drive growth and profitability for businesses. Our team of experts is committed to delivering innovative and effective marketing strategies that leverage the latest technologies and trends in the industry.


Job Description

As a Client Servicing Executive, you will serve as the main point of contact for our clients and provide them with excellent customer service. You will understand their needs, offer solutions, and resolve any issues or concerns they may have. Additionally, you will collaborate with internal teams to ensure client satisfaction and coordinate the delivery of services or products.

Responsibilities

  • Build and maintain strong relationships with clients
  • Understand client needs and offer suitable solutions
  • Resolve client issues and concerns in a timely manner
  • Collaborate with internal teams to ensure client satisfaction
  • Coordinate the delivery of services or products to clients
  • Monitor and analyze client performance and make recommendations for improvements
  • Prepare regular reports on client activities, sales, and revenue

Qualifications

  • Interest in client servicing and customer-facing roles
  • Strong communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to manage multiple clients and prioritize tasks
  • Attention to detail and ability to meet deadlines
  • Bachelor's degree in business administration or a related field


Skills

  • Customer Service
  • Relationship Building
  • Problem-Solving
  • Communication
  • Time Management

About the company

At Digital Web King (DWK), we are dedicated to crafting beautifully useful marketing experiences that drive growth and profitability for businesses. As a data-driven digital marketing agency, our results-oriented approach ensures our clients stay ahead in their respective markets. Our team of experts is committed to delivering innovative and effective marketing strategies that leverage the latest ...Show More

Industry

Advertising Services

Company Size

11-50 Employees

Headquarter

Noida

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