Tele-Sales (Female)
Hyderabad
Full-Time
Junior: 1 to 3 years
₹ 15K - ₹ 20K (Per Month)
Posted on Mar 27 2024
About the Job
Skills
Excellent Communication Skills
Persuasion and Negotiation Skills
Product Knowledge
Empathy and Emotional Intelligence
Resilience
Adaptability
Time Management
Problem-Solving Abilities
- Excellent Communication Skills: Effective communication over the phone is essential in tele-sales. Clear articulation, active listening, and the ability to build rapport are crucial.
- Persuasion and Negotiation Skills: Tele-sales representatives need to be persuasive and skilled in convincing potential customers to make a purchase. Negotiation skills are also important for handling objections and closing deals.
- Product Knowledge: Thorough knowledge of the products or services being sold is essential for effectively addressing customer inquiries, providing accurate information, and highlighting key features and benefits.
- Empathy and Emotional Intelligence: Understanding customers' needs, concerns, and emotions is important for building trust and establishing a positive rapport. Empathy helps in tailoring sales pitches to match individual customer preferences.
- Resilience: Tele-sales can be challenging, with rejection being a common occurrence. Resilience and the ability to bounce back from rejection are important for maintaining motivation and continuing to pursue sales opportunities.
- Adaptability: Tele-sales representatives need to adapt to different customer personalities, objections, and situations. Flexibility in approach and willingness to adjust sales strategies accordingly is key to success.
- Time Management: Efficiently managing call schedules, follow-ups, and administrative tasks is important for maximizing productivity and achieving sales targets.
- Problem-Solving Abilities: Being able to think quickly on your feet and find solutions to customer queries or objections is essential in tele-sales.
- Closing Skills: Knowing how to effectively close a sale and secure commitment from the customer is a critical skill in tele-sales.
- Self-Motivation and Goal-Orientedness: Tele-sales often involve working independently, so self-motivation and the ability to set and pursue sales goals are important for success.
- Tech Savviness: Proficiency in using tele-sales software, CRM systems, and other tools for managing customer data, calls, and follow-ups is essential.
- Positive Attitude: Maintaining a positive and enthusiastic attitude, even in the face of challenges or rejection, can help in building rapport with customers and maintaining motivation.
About the company
Manufacturing of Physiotherapy surgical equipment, Orthopadic equipments, Hospital Equipment and Retailing
Manufacturing of Physiotherapy surgical equipment, Orthopadic equipments, Hospital Equipment and Retailing
Industry
Healthcare and Retail
Company Size
51-200 Employees
Headquarter
Hyderabad
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