Company Overview

DEFT ORGANIZERS PVT LTD is an integrated travel agency based in Noida, curating holidays for both FIT and GIT clients for over a decade. With a small but dedicated team of 10 employees, our company specializes in the Leisure, Travel, & Tourism industry, offering personalized and memorable travel experiences. For more information, visit our website at www.dorganizers.com.

Job Overview

The Travel Consultant position at DEFT ORGANIZERS PVT LTD is a full-time, mid-level role located in Noida. We are seeking a professional with a minimum of 4 years and a maximum of 6 years of experience in the travel industry. The ideal candidate will have a proven track record in sales and consultancy related to travel packages, and will be integral in improving our customer satisfaction and retention rates.

Qualifications and Skills

• Proven experience in a travel consultancy role with a minimum of 4 years industry experience.
• Strong knowledge and expertise in creating outbound travel packages for diverse clientele.
• Exceptional sales skills with the ability to close deals and achieve sales targets consistently.
• Comprehensive understanding of travel agency operations, systems, and best practices.
• Effective communication and interpersonal skills to interact with clients and colleagues professionally.
• Detail-oriented, with strong organizational and multitasking abilities to manage various client requests.
• Ability to provide excellent customer service, with a focus on delivering high-quality travel experiences.
• Proficient in using travel reservation software and systems to book and manage travel arrangements.

Roles and Responsibilities

• Advise clients on travel destinations, attractions, and necessary travel documents for planning trips.
• Design and sell outbound travel packages tailored to the specific needs and preferences of individual clients.
• Collaborate with partners, vendors, and suppliers to ensure the best deals and services for clients.
• Handle customer inquiries and complaints with professionalism and prompt resolution approaches.
• Maintain up-to-date knowledge of industry trends and competitive offerings to better serve clients.
• Manage the travel booking process, ensuring all reservations are accurate and conducted timely.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Achieve sales targets and contribute to the growth and success of the agency.

Salary Range: INR 20000 - INR 25000