Company Overview:

At Docman Labs, we have been a steadfast exporter of healthcare products since 1985, specializing in pharmaceutical formulations, anti-cancer medicines, surgical disposables, dental products, and medical equipment. Our reach spans primarily across Africa. With a proud legacy of delivering high-quality, cost-effective solutions, we ensure 100% accuracy in order fulfillment, zero cancellations, and punctual deliveries.

Position Overview:

We are seeking a driven Operations Coordinator to strengthen our team. This individual will play a key role in supplier communications, securing quotations, negotiating favorable terms, and managing orders. Mastery in computer applications like Excel and PowerPoint is essential, alongside excellent communication skills and the ability to thrive in high-pressure environments with tight deadlines.

In addition, we are expanding our team with an Export Operations Assistant who will work closely with the coordinator to ensure smooth operations, support documentation processes, and contribute to the management of export logistics.

Key Responsibilities:

• Engage with manufacturers to obtain and negotiate quotations for products.

• Coordinate with suppliers to ensure orders are placed promptly and accurately.

• Maintain meticulous records of quotations, purchase orders, and all relevant documentation.

• Use Excel and PowerPoint for creating detailed reports and dynamic presentations.

• Communicate clearly and efficiently through email and other channels to resolve queries.

• Support the Export Operations Assistant in tracking shipments, managing export documentation, and ensuring compliance with international trade regulations.

• Assist in overseeing the full order fulfillment cycle to meet strict timelines.

• Manage export documentation, including invoices, packing lists, and bills of lading.

• Coordinate logistics to ensure smooth international shipping, monitoring each step of the process.

• Assist in preparing export reports and tracking data to ensure transparency in operations.

Key Requirements:

• Educational Background: High school diploma or equivalent is the minimum requirement.

• Experience: Prior experience in operations, logistics, or a related field is preferred.

• Skills:
• Proficiency in Microsoft Excel, PowerPoint, and general computer applications.
• Strong written and verbal communication skills in English.
• The ability to perform well under pressure and meet deadlines consistently.
• Impeccable organizational skills and attention to detail.

Why Join Us? Be part of a growing international team where accuracy and efficiency shape success. Work in a dynamic environment where your contributions directly support our global impact.