Team Leader
Team Leader4
Applications
4
Applications
Noida
Full-Time
Fresher: Less than 1 year
₹ 17K - ₹ 30K (Per Month)
Posted on Feb 19 2024
Not Accepting Applications
About the Job
Skills
Debt Recovery Executive
telecaller
collection
sales
recovery executive
banking
DRA
- Required telecaller for loan collection work. Handling agents. Ensure the team is compliant with all industry regulations internal compliance and risk frameworks. Drive assigned team to meet targets in relation to delinquency and losses. Continual development and motivation of team. Process management responsibility for applicable processes and activities, Ensuring resolution of all EWS/dispute complaints & escalations reported at Collections Field/Telecalling within Business TAT
- Ensure agreed service levels and targets are achieved, Proactive Dispute resolution and early warning signals to reduce complaints
- Identified issue raise to departments and recommend corrective actions to ensure complaint resolution
- Identifying the gaps in collections by conducting RCA of the complaints and Tracking the gaps to closure
- Follow up on identified issues with departments and recommend corrective actions to ensure complaint resolution
- Identify control enhancement / improvement opportunities for Customer Delight
About the company
Dealz Management Technologies Private limited (DMT- India) was established in May 2022 as a professional debt collection and credit management outsource company that is designed to provide financial institutions, especially Banks, NBFC, Lending fintech, ARCâs, as well as other corporate entities with a highly effective non-performing asset resolution tool able to pursue, track, negotiate and mon ...Show More
Dealz Management Technologies Private limited (DMT- India) was established in May 2022 as a professional debt collection and credit management outsource company that is designed to provide financial institutions, especially Banks, NBFC, Lending fintech, ARCâs, as well as other corporate entities with a highly effective non-performing asset resolution tool able to pursue, track, negotiate and monitor the repayment of debts.
Methodology
A combination of calling, demand letters, SMS, emails, skip tracing techniques, data cleanup, probability-to-pay scores, credit bureau reporting and field visits assists us with liquidation of your debt accounts. Our experience has enabled us to devise effective and systematic strategies to recover all types of defaulted accounts. After evaluating our clientâs portfolio, we are able to originate the most suitable recovery action plan as per the specific requirements of the case. Our client service approach and liquidation results have positioned us as one of the most effective debt recovery and credit management agencies in India.
DMT has in place the âno collection, no commissionâ methodology for payments which means that commissions are only charged on the amount of debts recovered. Commission rates are based on the amount and the age of the debt. Our rates can be supplied on request.
Advantages
Advantages of our debt recovery and credit management services include reduction in bad debts, increase in accounts receivable recovery, payment plan set up, follow up, monitoring and evaluation, and improved customer and general public relations. Our team is committed to helping you increase your net revenues and reduce your accounts receivable cycle while providing a high level of satisfaction.
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Industry
Collection Agencies
Company Size
201-500 Employees
Headquarter
Delhi