Job Role : Customer support executive

Qualification : PUC mandatory & Graduates also we required

Salary : 12,000 to 19,000 CTC(Monthly)

Skills Required : Must have Calling Experience atleast 6 montrhs in BPO

Languages Required : Average english with any south regional languages (telugu ,tamil,malayalam,kannada,marati)

Responsibilities

• Manage large amounts of inbound calls in a timely manner.
• Follow communication “scripts” when handling different topics.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Frequently attend educational seminars to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.

Requirements and skills

• Previous experience in a customer support role.
• Track record of over-achieving quota.
• Strong phone and verbal communication skills along with active listening.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• High school degree.

Walk In Drive @ Digitech Call System Bengaluru

Immediate Requirement for Multiple inbound Voice Process @ Bommnahalli Location. Bengaluru

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Rotational shift (Female Day Shift) with Rotational Weekly Off.

Inbound Voice Process.(No Targets easy Process)

Age Limit - 18 to 35

Interview Timings – 10am to 3pm.

Job Location 1: Digitech Call System, Building Name - Zed Pentagon Ground floor, Zed Pentagon, NGR Layout, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068.

Location- https://maps.app.goo.gl/frJ6ZhFy936AM9yX8

Any further queries plz contact

Mr Vraj : 8919763348

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