HR Roles and Responsibilities

The duties and responsibilities of HR interns vary depending on the organization and its circumstances but generally resemble those of a human resources assistant. Some of the most common HR intern responsibilities are as follows:

• Helping the HR team create and implement company and HR policies and procedures and employee handbooks
• Helping the human resources manager(s) create and instate a sound recruitment process to fill company job vacancies
• Supporting employees by providing answers to their questions and addressing their issues
• Facilitating the design and delivery of employee training programs on topics associated with their positions
• Conduct exit interviews with employees to discover more about their reasons for leaving the organization and how the HR department can optimize retention
• Helping to design and implement the organization’s employee benefits packages, such as retirement savings plans, health insurance, etc.
• Conduct interviews with job applicants for organizational positions
• Organizing company events, including workshops, seminars, and employee conferences
• Filing HR documents and communicating with the HR manager on all matters relating to human resources
• Conduct performance reviews and appraisals to determine employees’ performance levels and areas of improvement

o effectively manage the human resources of an organization to optimize productivity, profitability and employee satisfaction.

Main Job Tasks, Duties and Responsibilities

• plan and manage recruitment and selection of staff
• plan and conduct new employee orientation
• identify and manage training and development needs for employees
• develop and implement human resources policies and procedures
• administer HR policies and procedures
• administer compensation and benefits
• ensure compensation and benefits are in line with company policies and legislation
• benchmark compensation and benefits
• support annual salary review
• implement and monitor performance management system
• handle employee complaints, grievances and disputes
• administer employee discipline processes
• conduct exit interviews
• review and update employee rules and regulations
• maintain the human resource information system and
• employee database
• coordinate employee safety, welfare and wellness
• maintain knowledge of legal requirements and government reporting regulations affecting HR functions

Education, Qualifications and Experience

• degree or diploma in human resources management, business administration or equivalent
• generalist human resources experience
• knowledge of the principles and practices of HR management
• knowledge of business principles
• knowledge of relevant legislation and regulations
• knowledge of relevant software

Key Skills and Competencies

• organizing and planning
• problem analysis and problem solving
• judgment skills
• critical thinking skills
• communication skills
• presentation skills
• integrity
• coaching skills
• persuasive ability
• adaptability