Job Description:

A Telly Caller, is responsible for making outbound calls to prospects explaining business model, recording interest, filtering the leads and forwarding the leads to higher authority for closure

Key Responsibilities:

Outbound Calling

Make a specified number of outbound calls per day to prospects and existing clientele.

Customer Engagement

Introduce the company and explain model to prospects over the phone.

Sales 

The person would be interacting with people from top management so they should be comfortable explaining the model and following up with people of that calibre.

Data Entry 

Accurately record clients information and interactions in the company’s database.

Follow-Up 

Schedule follow-up calls and manage client callbacks.

Lead Filteration:

Should be able to segregate the High prospect leads from the cold leads.

 Customer Service: 

Handle customer complaints and provide appropriate solutions

*Requirements:*

Experience

Previous experience in telemarketing, sales, for a minimum of 2 years.

Communication Skills

Excellent verbal communication skills with a clear and pleasant phone voice.

 Technical Skills

Proficiency in using computers, CRM software, MS office and phone systems.

Problem-Solving

Ability to handle objections and resolve customer issues effectively.

Language

1. HINDI (Primary)

2. English 

3. ⁠Marathi