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Process associate (telecaller)

Noida
Full-Time
Fresher: Less than 1 year
14.1K - 20K (Per Month)
Posted on Nov 20 2024

Not Accepting Applications

About the Job

Skills

Excellent communication skills
Active listening
Time management
Customer service
Problem-solving
Persuasion skills
Ability to handle rejection
Attention to detail

We are seeking a Process Associate/Data Entry professional to join our Insurance Verification team. This role involves handling inquiries related to insurance verification services, with a focus on Eligibility and Benefits. The successful candidate will be responsible for delivering high-quality service, resolving queries at the first point of contact, and meeting the goals and needs of our clients.

Duties and Responsibilities:

  • Utilize a range of IT packages effectively.
  • Communicate clearly and professionally with clients.
  • Manage a varied workload to achieve objectives and priorities.
  • Solve problems efficiently and creatively.
  • Work flexibly, both as part of a team and independently.
  • Handle pressure and challenging situations sensitively.

Requirements:

  • Freshers or candidates with a minimum of 6 months experience in U.S. healthcare.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and manage a diverse workload.
  • Willingness to work in rotational shifts.
  • Ability to reliably commute to or relocate to Noida, Uttar Pradesh.

Schedule:

  • Monday to Friday
  • Saturdays and Sundays off

Benefits:

  • Free meals
  • Cab facility
  • Provident Fund
  • Performance bonus
  • Yearly bonus

Interview Details:

  • Timing: 4:30 PM - 7:30 PM (Monday to Friday)
  • Walk-in Location: BSI Business Park, Sector 63, H - 161, First Floor, Office # 101, NOIDA, UP

Contact:

  • For more information, speak with the employer at -9315906588


About the company

At DBC, we are committed to providing explicit insurance billing and Verification, benefits verification, credentialing services for all your needs. Depending on your requirements, we help you manage a wide range of risks of huge denial and unexpected backlog in account receivables.

Industry

Outsourcing and Offshorin...

Company Size

51-200 Employees

Headquarter

New York

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