company logo

Relationship Manager

Hyderabad
Full-Time
Mid-Level: 4 to 6 years
4L - 5L (Per Year)
Posted on Nov 23 2023

Not Accepting Applications

About the Job

Skills

Outside Sales
B2B Sales
Business-to-Business (B2B)
Customer Experience
Customer Relationship Management (CRM)
customer services

Company Name: OYO

Website: https://www.oyorooms.com/

Required Skills: Outside Sales,B2B Sales (Business-to-Business)

Age Limit: it is upto 32

Notice Period: Immediate Joining or 7 days


Description


About Oyo

“At OYO, we seek dynamic individuals with a strong customer-focus to help us become the most-loved hotel brand in the world”

 

About Oyo in India and Business

OYO, also known as Oyo Homes & Hotels, is an Indian hotel chain. It is the world's third-largest and fastest-growing hospitality chain of leased and franchised hotels, homes and living spaces. Founded in 2013 by Ritesh Agarwal, OYO initially consisted mainly of budget hotels. Over a span of six years, the startup expanded globally with thousands of hotels, vacation homes and millions of rooms in hundreds of cities in India, Malaysia, UAE, Nepal, China, Brazil, UK, Philippines, Japan, Saudi Arabia, Sri Lanka, Indonesia, Vietnam, and the United States.

 

Reporting To: Area Revenue Head

 

Job Objective & Key Result Areas

  • Build healthy relationships with hotel owners
  • Deliver good hotel ownership and customer experience
  • Act as a point of contact for hotel owners for operations support & escalations
  • Help hotel owners manage their portfolio network, improve revenue performance, solve issues, retain them, and drive customer experience
  • Handle hotel owners and customer escalations

It's a FIELD SALES role completely

 

Key Performance Indicators

  • Ensuring occupancy (URNs) month on month
  • Pay at Hotel (PAH) realization
  • Ensuring daily availability of Sellable rooms (DSRN)

 

Education

Graduation/Post Graduation

 

Experience

  • 2+ years of relevant experience in operations handling and key accounts handling.
  • Analytical Skills
  • Prior experience in managing cross-functional operations and customer escalation
  • Demonstrate high ethical values


About the company

Introduction We are a leading recruitment consultancy company that specializes in providing top-notch staffing solutions to businesses of all sizes. We have a team of experienced recruiters who are dedicated to finding the best talent for our clients. Our Services We offer a range of recruitment services that cater to the specific needs of our clients. Our services include permanent staffing, ...Show More

Industry

Staffing and Recruiting

Company Size

2-10 Employees

Headquarter

Bangalore

Other open jobs from Decodejobs