Process Trainer
Process Trainer21
Applications
21
Applications
Pune
Full-Time
Junior (1 to 3 years)
₹ 2L - ₹ 4L (Per Year)
Posted on Jun 30 2022
About the Job
Skills
- Ensure Successful Execution Of Training Needs
- Measure Program Training Effectiveness
- Responsible For On-Going Observations Of Direct Reports, Providing Guidance, Mentoring And Support That Focus On Performance Improvement Of The Candidate.
- Send Reports/MIS To The Operations Team On The Progress/Pending Status Of Activities
- Review Content At Regular Intervals To Ensure All Updates Are Incorporated
- Participate In Internal & External Calibrations
- Conduct Refresher Trainings Based On TNI
- Manage Knowledge Check For New Hires & Production Staff
About the company
DBS MINTEK PVT LTD is an international call center based in Mumbai & Pune, India. Incorporated in 2008 as a Private Limited Company. Well equipped with the state-of-the-art technology with the capacity for fast ramp-up and rollout of new campaigns. DBSâs existing operation is a 1200 workstation facility, which would be scaled up by another 200 in a short span of time. It currently owns three ...Show More
DBS MINTEK PVT LTD is an international call center based in Mumbai & Pune, India. Incorporated in 2008 as a Private Limited Company. Well equipped with the state-of-the-art technology with the capacity for fast ramp-up and rollout of new campaigns. DBSâs existing operation is a 1200 workstation facility, which would be scaled up by another 200 in a short span of time. It currently owns three centers with a total capacity of around 1200 seats.
We are based out of Mumbai & Pune in two different places of major ITES and BPO activity in the country. We also cater to various other processes such as customer care, tech support, Debt collection, Surveys, corporate reception, and messaging in the Inbound call center domain. In the outbound call center, we cater to direct telemarketing, Upsell/cross-sell, direct mail follow-up, appointment scheduling, and surveys.
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Industry
Telecommunications
Company Size
201-500 Employees
Headquarter
Pune
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