Customer Service Representative
Customer Service Representative86
Applications
86
Applications
Pune
Full-Time
Fresher: Less than 1 year
₹ 1.4L - ₹ 1.9L (Per Year)
Posted on Jun 22 2022
Not Accepting Applications
About the Job
Skills
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- Fresher with Excellent English Communication Can apply
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
About the company
DBS MINTEK PVT LTD is an international call center based in Mumbai & Pune, India. Incorporated in 2008 as a Private Limited Company. Well equipped with the state-of-the-art technology with the capacity for fast ramp-up and rollout of new campaigns. DBSâs existing operation is a 1200 workstation facility, which would be scaled up by another 200 in a short span of time. It currently owns three ...Show More
DBS MINTEK PVT LTD is an international call center based in Mumbai & Pune, India. Incorporated in 2008 as a Private Limited Company. Well equipped with the state-of-the-art technology with the capacity for fast ramp-up and rollout of new campaigns. DBSâs existing operation is a 1200 workstation facility, which would be scaled up by another 200 in a short span of time. It currently owns three centers with a total capacity of around 1200 seats.
We are based out of Mumbai & Pune in two different places of major ITES and BPO activity in the country. We also cater to various other processes such as customer care, tech support, Debt collection, Surveys, corporate reception, and messaging in the Inbound call center domain. In the outbound call center, we cater to direct telemarketing, Upsell/cross-sell, direct mail follow-up, appointment scheduling, and surveys.
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Industry
Telecommunications
Company Size
201-500 Employees
Headquarter
Pune