Company Overview

DataMites™ is a pioneering enterprise in the realm of data science, leveraging cutting-edge machine learning and artificial intelligence to foster transformative results in businesses. Established as a delivery hub in India in 2016, DataMites™ extends its innovative solutions and training services across Europe, the UK, and the USA. With its headquarters in Bangalore, the company prides itself on a skilled workforce dedicated to reshaping the future trajectory of organizations globally.

Job Overview

DataMites™ is seeking a dedicated Centre Receptionist to join our Pune location. This full-time, mid-level position requires an individual who excels in communication and can effectively manage front desk operations while maintaining a professional environment. The ideal candidate will perform administrative tasks and provide exceptional customer service, contributing to the efficient functioning of our center.

Qualifications and Skills

• Must possess good communication skills (Mandatory skill) to interact effectively with clients and team members.
• Proven ability to handle the front desk (Mandatory skill) efficiently, including welcoming visitors and managing inquiries.
• Experience in maintaining a professional environment (Mandatory skill) conducive to client satisfaction and staff productivity.
• Required to adeptly handle people, ensuring a positive client and visitor experience at the center.
• Experience in administrative tasks such as record-keeping, scheduling, and coordination is advantageous.
• Capability of answering telephone calls in the absence of the telephone operator, ensuring seamless communication flow.
• Strong time management skills, ensuring tasks are completed punctually and effectively.
• Familiarity with office software applications for efficient handling of daily operations and communications.

Roles and Responsibilities

• Greet and assist all visitors, ensuring a welcoming environment and directing them to appropriate personnel.
• Manage incoming and outgoing calls, taking messages when necessary and ensuring prompt callback.
• Monitor and maintain office supplies inventory, coordinating with providers for replenishment as needed.
• Perform clerical duties such as filing, photocopying, and data entry to support administrative operations.
• Ensure the reception area is tidy, presentable, and equipped with all needed stationery and material.
• Coordinate with office maintenance staff to address any facility issues promptly.
• Support company events planning and execution, providing administrative assistance where necessary.
• Collaborate with the team to continuously improve the front desk procedures and customer service excellence.