<ul><li>Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll and scheduling</li><li>Improve employee and client retention rates through active communication and problem-solving efforts</li><li>Continue education in management, organization and team-building skills</li><li>Manage employee schedules and troubleshoot scheduling confl

<ul><li>Check In, Check Out, Call Handling, Answer any questions guests have, Take reservations on the phone, Maintain the record of guests that have checked in and out, Arrange transportation for guests, Update Online Booking in System, Customer Satisfaction (Guest Feedback, Social Media Review), Have a good knowledge of all systems and standard operating procedures of front office.</li></ul><p><

<h3>Front Office Manager Responsibilities:</h3><ul><li>Supporting, training, and supervising front office staff.</li><li>Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.</li><li>Handling customer complaints and special requests.</li><li>Scheduling staff shifts and managing other HR-related tasks.</li><li>Maintaining an orderly appearance th

Do not get so exhausted in the wedding planning, we are here enough to handle that for you. We provide unique decorations, which will enhance your whole wedding plan to the core. Our Spacious Banquet Hall accommodates large number of gathering.

Dara Royale

Assistant Front Office Manager

Front Office Associate

Front Office Manager