Responsibilities:

Work closely with Product Lead and Marketing managers in to support the development of a Product Roadmap 

Collaborate with a wide range of stakeholders to identify and define customer needs

Act as a bridge between the business and technology to interpret technical feedback to the Business.

Work with the Business teams to calculate business/customer benefits when defining requirements to track the value of the requirements.

Be the voice of the customer in the context and value of the business requirements

Manage the Product Backlog of epics and features and drive prioritisation

Interface with Product Owners to convey requirements and provide insight into business rationale/benefits

Support product design, development, and release schedule and maintain a product development roadmap

Work with Project Managers / Solution Architects to ensure a coordinated approach to the long-term product architecture roadmap and digital / platform strategy

Conduct research, including customer feedback, and analyse data on market trends to identify product enhancement and development opportunities. 

Articulate and recommend product enhancements to support business objectives

Advocate and champion the Agile iterative process within the Business

Retain strong customer focus at all times 

Skills & Experience:

Demonstrable experience owning and developing digital products, especially web, mobile app, email platforms for 3+ years 

Significant experience working in AGILE methodology and iterative environment is must

Competency using collaboration tools like JIRA, Confluence

Creating and managing product roadmaps and backlog management

The ability to apply data, research, and professional judgment and experience to ensure our products are making the biggest difference to consumers

An understanding of, and focus on user-centric design

Demonstrated ability to work collaboratively and excellent communication skills to influence senior stakeholders 

Excellent written, verbal and social skills - You will be interacting with all types of people (user experience designers, developers, managers, marketers, etc.) 

Ability to work in a fast paced, cross-functional, multiple project environment on an independent basis and with minimal supervision

Ability to multi-task and plan, organize and prioritize multiple projects.

Get things done attitude

Telecom background is plus