• Assessing the service needs of clients and linking them to the appropriate resources and providers.
• Scheduling appointments for clients, answering phones and tracking clients' service records.
• Monitoring the services being provided and staying up to date on any services being introduced or discontinued.
• Evaluating the quality of all services and identifying areas that need improvements.
• Following up with clients regularly to assess and ensure their satisfaction.
• Responding to complaints and resolving issues or matching clients with better services.
• Understanding all services currently offered by the organisation and its providers.
• Developing and maintaining customer relationships.
• Responding to customer enquiries over the phone, in person and via email.
• Creating regular reports on service levels and requirements.
• Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
• Excellent customer service and problem-solving skills

Other Skills:

• Basic project management skills
• Basic analytical and problem solving skills
• Interpersonal skills to interact with customers and team members
• Organization and time management skills
• Communication skills
• Ability to work in a team environment
• Need candidate near Ashok Nagar or within 10 km radius.
• Female Candidates.