E Commerce Executive

DevelopTech IT Solution is seeking dedicated and motivated Male, female candidates for the position of E-commerce Executive. As an E-commerce Executive, you will play a vital role in managing our online sales and contributing to the growth of our e-commerce business.

Responsibilities:

Handle customer inquiries, Complaints, orders, and shipments efficiently to ensure a seamless buying experience for our online customers.

Utilize advanced Excel knowledge to analyze sales data, track performance, and generate reports for management review.

Monitor and respond to customer feedback and reviews, ensuring high levels of customer satisfaction.

Stay updated with industry trends and e-commerce best practices to identify new opportunities and improvements for our online sales platform.

Coordinate with the warehouse team to ensure timely order fulfillment and delivery.

Candidate should have good communication skills and should be comfortable in speaking with customer and replying to customer emails/chats messages in English/Hindi.

Requirements:

Candidates with a strong interest in e-commerce.

Excellent communication skills, both written and verbal, to effectively interact with customers and team members.

Previous experience in e-commerce will be an advantage, but freshers are also encouraged to apply.

Detail-oriented with strong organizational skills to manage multiple tasks and deadlines efficiently.

Ability to work independently and collaboratively in a fast-paced environment.

Join our dynamic team and contribute to the exciting world of e-commerce. If you have the required skills and enthusiasm to excel in this role, we invite you to apply.

Job Types: Full-time, Permanent

Salary: ₹15,000.00 - ₹25,000.00 per month